This guide contains everything your sellers and chaperones need for a great day selling outside stores and events (aka Storefronts).

Use it to:

• Prepare sellers for their shifts
• Help chaperones know what to bring and do
• Keep everyone safe and organized
• Make the most of your selling time

Share the checklists with your chaperones before each shift, and keep a copy on hand during sales. Let's get started!

Before Your Shift

• Charge your phone
• Wear organization gear or team uniform
• Know your products and prices by heart
• Bring weather-appropriate gear

Setup

• Stand near store exits
• Make sure customers can see you
• Don’t block foot traffic
• Hold sign at chest level

Testing App Checkout

• Sign in to Jamboree
• Add items into your cart and click Checkout
• Test “Check out on This Device”
• Enter your contact information to test
  • Note: This will be the customer's information for a real sale.
• Select "Pay"
• Follow the prompts to set up Tap to Pay
• Once you're set up Tap to Pay, clear out and cancel the test order

• Test “Check out on Customer device"
  • Have customers scan QR code using their phone’s camera
  • Use the “Send via Text” option if QR code isn’t working
  • Help customers complete check out on their devices as needed

The Perfect Pitch

1. Step forward toward customers
2. Keep it short: “Hi! Would you like to support our team and help us plant trees? $20 does both!”
3. Look customers in the eye
4. Smile and be confident
5. When someone says no:
   • If they say "no cash" → "No problem! We only accept credit or Apple Pay and Google Pay."
   • Always end with → "Thanks anyway, have a great day!"

Safety Essentials

• Jamboree is a cashless fundraiser for your safety
  • If someone wants to support you with cash, thank them and politely ask if they would be comfortable using a card or Apple/Google Pay
• Chaperones must always:
  • Keep sellers in sight at all times
  • Track all transactions as they happen

Remember!

• Stay positive — not everyone will buy, and that's okay!
• Don't judge by appearance — anyone could be your next supporter
• Be polite to store staff — they're helping you succeed
• Never be pushy — represent your organization with pride

Chaperone Checklist

Before You Arrive

• Charge your phone
• Download & sign into Jamboree
• Confirm all sellers have Jamboree
• Pack backup phone battery + cable
• Check weather forecast
• Have store manager contact info

Bring With You

• Water bottles
• Light snacks
• Sunscreen/weather gear
• Sales tracking sheet
• Signage

Setup

• Arrive 10-15 minutes before your shift
• Stand near exit doors
• Test Jamboree checkout on your devices

During the Sale

Essential Tasks:

• Keep sellers in sight at all times
• Track all transactions in Jamboree
• Handle any customer concerns

Optional but Helpful:

• Take group photos (with permission)
• Note what sales tactics work best

End of Shift

• Make sure nothing is left behind

Questions? We're here to help.

If you’d like more help getting ready, send us a note!

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